Business Link: Our Services

The simple fact is that most businesses pay too much for telecom services.

Business Link thoroughly analyzes your voice, data and wireless services, identifying areas of wasteful spending, and gives you concrete action plans to help you cut down on your telecom expenses.

Often, you will find that your business can get the same (or even better) communications services for less money and less hassle, leaving you with more time to focus on your business!

But we won't just give you a list of to-do's and leave. We'll help guide you through the installation process, project-coordinate and offer an ongoing presence for consulting, support and advice relating to all your communications needs.

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Our Services

Telecom Consulting
The Telecommunications industry is a time-consuming, complex and ever-changing challenge for many business. It's a full-time learning process that is never-ending. As authorized representatives of over 25 providers, our industry position and experience will help guide you through the multitude of service offerings and lead you to the provider that will deliver the right product, at the fairest price. Letting us manage telecommunications gives our clients more freedom to focus on what their business was meant to do.

If you're unsure about the world of telecom services, and don't know who to ask, contact us. Even if you’re happy with your Telecom Services, but want to get more for your money, we can show you how! Contact us.

Telecom Expense Management
The cost of telecom services is one of the biggest line items on the corporate budget, yet more than 50% of companies do not know how much they spend on telecom related services, according to the Aberdeen Group. Want to take control of your telecom bills? We can help.

Gartner states in the 2006 Market Scope that “12-20 % of telecom charges are in error and 85% of those errors are in the carriers’ favor”. One indication of how important TEM has become: businesses spent $400 million in 2006 on TEM software and services. Gartner expects this trend to continue, with companies forecast to spend $1.5 billion by 2010.

A variety of Telecom Expense Management solutions are available today, allowing you to outsource some or all of your telecom inventory and expense activities.

Business Link will work with you to provide and implement unparalleled control of--and visibility into--your organization’s telecom inventory, invoices and contracts. You’ll achieve direct cost savings, improved management and real-time visibility through online telecom inventory and expense control solutions applied to your wired and wireless services. Our proven process will help you fine tune your network, discover and capitalize on opportunities for savings and help you control your telecom inventory and expenses.

Telecom Inventory and Expense Management solutions, include:

Initial Bill Audits
Web-based TEM Service and Tools
Inventory Management
Invoice Management
Dispute Tracking and Resolution
Contract Management

If your business needs to add, move, or cancel circuits, phone lines, or other services, contact us.

Telecom Relocation
Moving a business is an expensive challenge that few organizations are staffed or trained to handle without hitting a few "speed bumps." Business Link can help coordinate your move so your staff stays focused on what's important: your business.

We will help plan, coordinate and execute your voice and data communications services relocation. Before you move, we will help you evaluate your current applications and decide whether to upgrade, duplicate or refresh them at your new location. We will coordinate all carrier orders, synchronize and secure cutover dates/times with vendors and can even solicit competitive bids for cabling and infrastructure.

Contract Negotiation
The simple fact is that most businesses pay too much for telecom services. The average Fortune 500 Company reports that telecommunications are among their top-line item expenses, and if you don't have a proactive approach to telecom cost management, you could be forfeiting 12-18% of your business revenues. (Source: 2006 Aberdeen Group)

Don't assume that you have a good deal simply because your rates declined the last time you renegotiated your contract. We know from experience that similar-sized telecom customers can end up paying dramatically different rates for the same services (as much as 50%). Knowing that, does it make sense to risk negotiating a contract without expert help on your side? Without knowing what's possible in the current market? Without the leverage to get the contract you deserve?

Financing Solutions
We can help you upgrade while staying within your budget. If you are challenged by keeping your facility on the cutting edge and controlling costs, we can offer innovative Equipment for Services (EFS) and Software for Services (SFS) financing programs, allowing you to stay up-to-date with current technology and virtually eliminate the upfront costs of modernizing your telecom infrastructure. EFS and SFS are profit-sharing mechanisms that can give you unique opportunities to acquire equipment and software with minimal or no capital outlay, while still achieving a reduction in network costs.

Contact us, we'll guide you through the Telecom maze.